Terms & Conditions

Important legal information and terms governing your use of East West Herbal products and services.

 

Introduction

Welcome to East West Herbal. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use of our website immediately.

FDA Compliance & Medical Disclaimer

Not Evaluated by the FDA:
The statements made on this website and the products offered have not been evaluated by the U.S. Food and Drug Administration (FDA).
No Medical Claims:
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Educational Purposes Only:
All information provided on this site is for educational and informational purposes only and is not a substitute for professional medical advice.
Consult Your Physician:
Always consult your healthcare provider before starting any new supplement, herbal remedy, or wellness product, especially if you are pregnant, nursing, taking medication, or have a medical condition.

Assumption of Risk & Liability Waiver

By purchasing and using our products, you acknowledge and agree that:
Not Evaluated by the FDA:
  • You are voluntarily assuming all risks related to the use, consumption, or application of these products.
  • East West Herbal, its owners, employees, and affiliates are not liable for any injury, illness, adverse reaction, or damages resulting from the use or misuse of our products.
  • You are solely responsible for researching and understanding the appropriate uses, dosages, and potential effects of each product before use.

Age Restriction

You must be at least 18 years old to purchase from East West Herbal. By placing an order, you confirm that you meet this requirement.

Product Information

We make every effort to ensure the accuracy of product descriptions, images, and pricing. However, we do not warrant that the information on this site is error-free, complete, or current. Product availability and pricing are subject to change without notice.

Orders, Shipping & Returns

Order Acceptance:
All orders are subject to acceptance and availability.
Shipping:
We ship to the address provided by the customer. We are not responsible for delays or losses caused by the carrier.
Returns:
Due to the nature of our products, we generally do not accept returns. Please contact us if you have a problem with your order.

State-Specific Restrictions

Some herbal products may be restricted in certain states, counties, or jurisdictions. This includes but is not limited to kratom, CBD, blue lotus, and other botanical products.
It is the customer’s responsibility to know and comply with their local laws regarding the purchase and possession of herbal products.

Health & Allergen Disclaimer

Important Allergen Information:
Products may be processed in a facility that handles tree nuts, peanuts, wheat, soy, dairy, or other allergens. Always read labels carefully and consult your healthcare provider before use if you have allergies or medical conditions.
Individual Results May Vary: Testimonials, reviews, and product descriptions are for informational purposes only and should not be considered medical advice or a guarantee of outcomes.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of East West Herbal and may not be used without our written permission.

Governing Law

All content on this website, including text, images, logos, and graphics, is the property of East West Herbal and may not be used without our written permission.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

Website Accessibility Statement

East West Herbal is committed to ensuring our website is accessible to all users, including those with disabilities. We strive to comply with web accessibility standards and continuously work to improve the user experience for everyone.
If you experience any accessibility issues or need assistance navigating our website, please get in touch with us at Eastwestherbalapothecary@gmail.com and we will work to provide you with the information or assistance you need.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

East West Herbal
3028 Gallatin Pike,
Nashville, TN 37216

Phone: (615) 730-8953

Email: Eastwestherbalapothecary@gmail.com

These terms are effective as of the date of your purchase and may be updated periodically. By placing an order, you agree to the most current version of these terms.